This part of the AGB2009 series (see the presentation)
AGB2009: THE FUTURE OF IT
BACKGROUND
It has been a long time since IBM supposedly said that few computers would be enough to forever satisfy all the computing needs of humanity.
Do not worry: this is not a technical article.
And few decades since IBM, with equal panache, decided that investing on an operating system for personal computers would be a waste of resources, and partnered with a small outfit, that, in turn, acquired components from another company.
The small outfit? Microsoft, of course.
But that is yesterday. Today, almost anything with a battery inside (and soon without) has one form or another of computing intelligence on board.
About 15 years ago I was discussing with a customer how to structure their IT service offer to expand from a captive target (shareholders) to the open market.
The publication of the updated edition of PRINCE2 and the integration with MSP is a chance to review some concepts.
ABSTRACT
My suggestion? Well, I still hold an Italian passport.
Therefore, I suggested an idea inspired by another industry: segmenting the market by building standardized elements, and then offering different levels of “tailoring”, but with an option to then re-insert, after sometime, the custom-designed services into the basic portfolio.
But, in my view, the issue is becoming even more nuanced. And more complex. And still actual.
Nowadays, I hear more and more small companies simply using online services such as Amazon or Google to replace what in the past would have been their IT department.
Acknowledging that most companies lost interest (and budget) to spend on developing new skills every two years, some software companies are churning out appliances, i.e. fully configured machines acting as black boxes.
If you think about it- this simply means that companies are accepting what most clock owners accepted for centuries: if I need to use a clock as a time-telling tool, do I really need to know how it works?
Should IT be considered and treated as a commodity, easily replaceable bit by bit? If computing becomes even more pervasive, how will the market evolve, and how would change the roles of customers and suppliers?
BIBLIOGRAPHY
I will not suggest that you read the full methodology documents- but few short introductions (applicable not only to IT, but also politics, science, and other human activities):
what is a programme? think about the Olympic games: the final visible activity is just the tip of the iceberg; this short guide will give you a better understand of the complexity
itSMF, “An Introductory Overview of ITIL V3″, itSMF 2007
do not worry: also professionals doing activities covered by this collection of best practices do not even know that it exists; but some of the concepts could be applicable to any human activity where somebody delivers a service to somebody else, with or without the use of technology
The Economist “Mobile Marvels”, September 26th 2009
a short overview of what has been the side effect of mobile communication in developing countries
AGB2009: the future of IT
This part of the AGB2009 series (see the presentation)
AGB2009: THE FUTURE OF IT
BACKGROUND
It has been a long time since IBM supposedly said that few computers would be enough to forever satisfy all the computing needs of humanity.
Do not worry: this is not a technical article.
And few decades since IBM, with equal panache, decided that investing on an operating system for personal computers would be a waste of resources, and partnered with a small outfit, that, in turn, acquired components from another company.
The small outfit? Microsoft, of course.
But that is yesterday. Today, almost anything with a battery inside (and soon without) has one form or another of computing intelligence on board.
About 15 years ago I was discussing with a customer how to structure their IT service offer to expand from a captive target (shareholders) to the open market.
The publication of the updated edition of PRINCE2 and the integration with MSP is a chance to review some concepts.
ABSTRACT
My suggestion? Well, I still hold an Italian passport.
Therefore, I suggested an idea inspired by another industry: segmenting the market by building standardized elements, and then offering different levels of “tailoring”, but with an option to then re-insert, after sometime, the custom-designed services into the basic portfolio.
But, in my view, the issue is becoming even more nuanced. And more complex. And still actual.
Nowadays, I hear more and more small companies simply using online services such as Amazon or Google to replace what in the past would have been their IT department.
Acknowledging that most companies lost interest (and budget) to spend on developing new skills every two years, some software companies are churning out appliances, i.e. fully configured machines acting as black boxes.
If you think about it- this simply means that companies are accepting what most clock owners accepted for centuries: if I need to use a clock as a time-telling tool, do I really need to know how it works?
Should IT be considered and treated as a commodity, easily replaceable bit by bit? If computing becomes even more pervasive, how will the market evolve, and how would change the roles of customers and suppliers?
BIBLIOGRAPHY
I will not suggest that you read the full methodology documents- but few short introductions (applicable not only to IT, but also politics, science, and other human activities):
Tags: AGB2009, commodity, computing, department, ibm, information, innovation, microsoft, msp, prince2, technology
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