A full month? September, 2010

Change2010_03 Customer-driven innovation

Monday, September 20th, 2010

In this fourth article, patterns within the consumer electronic industry, used as a case study on applying patterns across industries; therefore, it is assumed that you read the previous articles.

Why consumer electronics? Because it seems to take increasing space on our newspapers- as if choosing a mobile phone or netbook were to be a critical issue for our well-being; therefore, a case using to see how patterns delivered through technology are influencing our everyday life.

Since at least late 1980s, replacing is cheaper than repairing: ask to repair your digital camera or the screen of your netbook, and you will be asked amounts often exceeding the replacement cost- with a newer and better model.

And what happens to the old one? It is dumped somewhere- often in developing countries, while all those “recycling” symbol on boxes that make us feel eco-friendly forget to say where and how it will be recycled.

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Change2010_02: Greening the economy and CSR

Friday, September 17th, 2010

In this third article: we are are all consumers- individuals, groups, and, yes, corporations- and the “C’” in the title stands for “consumers”: so Consumers’ Social Responsibility (C’SR).

Over the years, the legal framework protecting consumers evolved, potentially giving to any consumer the same rights- but, of course, I, as an individual, cannot (usually) afford to pay lobbyists and other “consensus shapers”; and the “greening” of the economy is almost becoming yet another marketing opportunity.

I will not repeat what I already presented in Consumer 3.0, on how we gradually shifted from a passive consumer, receiving what was on the menu (1.0), to one choosing from a limited set of options (2.0), to influencing what is actually available in the kitchen.

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Consumer 3.0, a.k.a. chaotic mutual dependency

Monday, September 13th, 2010

Everybody keeps talking and writing about 2.0 this and 2.0 that: and, often, it is just a way to find new customers for old products.

But, when it comes to consumers, I think that we are on 3.0.

The first version was the passive consumer who is on the receiving end of structured communication to “push” products and services, while 2.0 was the consumer interacting with the market through organizations, consumer associations, and the like.

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Patterns in communication: online identities

Sunday, September 12th, 2010

As it befits a rainy Sunday, a short online article about being online.

But, as this month the main line of articles (”Change2010″) is built around the “patterns” theme, I will shift the focus from just being online, to… being online, i.e. from the status of being on the online systems, to the choice of how to be there.

So, where should I start? Identity only is a “fluid” concept- almost anybody I know has multiple identity.

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Outsourcing and avatars

Friday, September 10th, 2010

Today is Friday, so I will publish an article that has been sitting on my hard disk for some time.

It is about the future of outsourcing, now that our communication technology allows moderately reliable long-distance, high-speed communication worldwide.

My inspiration? Well, my own past experiences as a consultant, shuttled around sometimes to sit idle and wait, and activities in outsourcing and for outsourcing companies, plus experiments over the last few years in using remote tools (Skype and others) to deliver management consulting and startup support services.

And, for the “avatar” part, a posting on Facebook by IEEE, announcing an article to be published in the association’s official magazine, Spectrum, on physical avatars.

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Projects vs. Services

Thursday, September 9th, 2010

If you are a professional project/programme or service manager, probably this short article will sound funny- and match with some memories from your own experience.

And if you are a project manager who found that eventually the project that (s)he was managing became a project only by name- I can say that you are not alone.

If you are neither working in project nor service management- you are anyway surrounded by “projects”, “programmes”, “risk management”, “service providers”, “suppliers”, and discussions about “budgets”- be it the annual rite of passage through a Parliament, your home renovation, or just your vacation planning.

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Structural integrity

Wednesday, September 8th, 2010

Recently, a former classmate in London asked if I assumed that the private sector is more flexible than the public sector
.

My reply? Not necessarily- as the degree of flexibility within any organization is limited by the need to ensure what I call its “structural integrity”.

This relatively short article presents the concept and few case studies.

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Change2010_01: From paper to the cloud and beyond

Tuesday, September 7th, 2010

Defining information technology today

In the second article in the series, I will discuss change in the field that touches the life of everyone of us: Information technology (computer and Internet- but also other active and passive telecommunication media).

When I say “everybody” I am not forgetting the Low Income Countries (LICs), or the non- connected (over 30% in the EU): in one way or another, e.g. also via radio or TV, everybody is touched by information technology.

And, since over the last 20 years gradually each information channel migrated to the digital platform, it is quite easy to see how, eventually, it will be the form and shape at the receiving end (TV, radio, text messages, voice, etc) that will be seen as differentiating the different channels.

The evolution on the transmission of information has been also mirrored by a parallel evolution in its storage: where you information resides started being irrelevant.

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