At a time when consumers are asked to tighten their belt across the European Union, it is interesting to review how the XXI technology benefits are spread between industries and consumers.
I lived in Italy, UK, Belgium, and therefore I will limit my case studies to these three countries.
Anyway, thanks to the open internal market, most of the companies are actually multinational companies, whose practices extend beyond individual EU Member States.
But I will stretch my review across three decades, starting from when, in mid-1990s I finally surrendered and got a mobile phone (I waited for the GSM service), and then reviewing also other utilities.